Measurement/Quantity

Flooring is sold by box/bundle. No partial or fractional boxes/bundles are sold. Customer will be charged for actual footage shipped. Customer is responsible for all measurement quantities. District Floor Depot is not liable for measurement errors.

Delivery & Lead Times 

Delivery dates are estimates. DFD cannot guarantee specific timetables. Customer should not schedule installation until product is received at the place of install. Claims for shortages or damages must be made upon product receipt. Customer should retain mill code information from box.

Samples Color & Character SAMPLES

We design our samples to accurately represent the finished product. However, wood is a product of nature, and due to the natural characteristics of each plank, no two pieces are alike. Therefore, the finished product may contain more or less variation in color, knots, distressing, grains, or shading, which may not be reflected in a given sample. Samples or pictures of hardwood, vinyl, or laminate may not match in character, tone or graining of actual material received.

Installation

Customer is responsible for final inspection as to grade, color, finish, defects and other quality issues. Do not install defective product. Use constitutes acceptance. Installation must be performed in accordance with instructions and industry standard NWFA. Per instructions, flooring must fully acclimate in installation area (approximately 3-14 days). Customer is solely responsible for checking moisture levels in product and subfloor prior to installing. DFD recommends using a licensed, professional flooring installer. Although DFD may recommend products, Customer is solely responsible for ensuring that products are appropriate for and compatible with jobsite conditions. DFD is not liable for damages resulting from errors, misuse or negligence by Customer/installer. Unless contracted directly with DFD, DFD does not install product and disclaims liability for installation.

Return/Exchanges

Returns and exchanges are subject to approval and must be made within 30 days of product receipt. Returns or exchanges are not permitted on: Opened boxes, custom or special orders unless product is defective; Full boxes may subject to restocking fee of 20% of purchase price. Close-outs, final sales, special deals, custom orders, or clearance items; Tools without receipt; Stains, sealers, finishes, and all glues cannot be returned or exchanged once the product leaves our warehouse.

Please Note: Returned checks are subject to maximum fee allowed by law. For refunds, cash or check purchases will be refunded by check within 2-3 weeks; store credit, credit or debit card purchases will be credited back to the account or tender type used for this purchase.

Limited Warranty & Other Limitations

Products may or may not have a limited warranty as specified in information with the product or available as set forth below and any such warranties, if applicable, shall be DFD’s sole and exclusive warranties with respect to such products. ALL OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ARE DISCLAIMED, EXCEPT TO THE EXTENT SUCH WARRANTIES CANNOT BE VALIDLY DISCLAIMED UNDER APPLICABLE LAW. DFD may, in its discretion, fully and completely resolve a claim for a manufacturer’s defect by providing a store credit. Except to the extent specifically prohibited by law, DFD shall not be liable, and Customer waives any claim, for indirect, incidental or consequential damages arising from or relating to DFD’s sale of any products. Under no circumstances shall any liability of DFD arising out of or relating to this transaction exceed the total cost of the products included in this invoice and paid for by Customer.

Assumption & Waiver of Liability

Notwithstanding any actions, assistance or advice provided by DFD, including but not limited to loading a vehicle by hand or forklift, which DFD, when staffing allows, may, but is not obligated to, provide, Customer is solely responsible for loading and securing product in/on the vehicle, safe transport and unloading of product at end destination, and any injury or damage resulting thereto. Customer is solely responsible for ensuring vehicle capacity is not exceeded and load is properly distributed and secured to prevent movement. Customer releases, waives, and discharges DFD and its employees for any loss, damage, cost, expense and/or claim and shall indemnify, save and hold harmless same from any loss, injury, damage, cost, expense and/or claim relating to or arising out of loading, securing into or on the vehicle, transport and unloading of product.

Personal Information

Providing personal information is voluntary and not a condition of sale but no warranty, return or exchange is permitted unless Customer furnishes his/her name, address and telephone number at time of purchase. Customer information is entered in DFD’s contact list. Customer may opt out of list by contacting DFD by telephone or email.

Commitment

We sincerely appreciate your business and thank you for your purchase! District Floor Depot representative may call you to verify that you are pleased with your new floorcovering. For written copies of limited product warranties, installation instructions, removal from contact list or additional information regarding purchase, installation or DFD products, visit the website at www.districtfloordepot.com or contact us at +1 (888) 95-FLOOR.

District Floor Depot Professional Installation Services

Please Note

Your initial quote is an estimate only; the invoice you will be provided when full payment is due (following any down payments you have made) may be different from your initial invoice based on changes you make to your order or other factors affecting your order total. You have the right to discontinue your order and receive a refund from the partial or full payment that you have made if your quote changes. The refund is only applicable to the unused materials and/or services in the paid invoice.

Limited Hard Surface Warranty

DISTRICT FLOOR DEPOT WARRANTS THE WORKMANSHIP OF THE INSTALLATION FOR ONE YEAR FROM ITS COMPLETED DATE. DURING THE WARRANTY PERIOD, DISTRICT FLOOR DEPOT WARRANTY DOES NOT COVER DAMAGE CAUSED BY ABUSE, NEGLECT OR IMPROPER USE/CARE/CLEANING. MERCHANDISE AND MATERIALS ARE COVERED EXCLUSIVELY BY THE MANUFACTURER’S WARRANTY, IF ANY. THIS WARRANTY PROVIDES YOU WITH SPECIFIC RIGHTS. YOU MAY HAVE OTHER RIGHTS UNDER APPLICABLE STATE OR FEDERAL LAW. 

Installation Guaranteed

We’ll do our best to resolve any concerns you may have regarding the quality of your installation’s workmanship within the applicable warranty period. If we can’t fix the problem, we’ll refund the portion of your purchase price attributable to the defect in workmanship. Your refund may, at our discretion be in the form of a check payment or store credit.

Samples Color & Character

We design our samples to accurately represent the finished product. However, wood is a product of nature, and due to the natural characteristics of each plank, no two pieces are alike. Therefore, the finished product may contain more or less variation in color, knots, distressing, grains, or shading, which may not be reflected in a given sample. Samples or pictures of hardwood, vinyl, or laminate may not match in character, tone or graining of actual material received.

Unforeseen Conditions

Additional charges may apply to installations if the take-up and removal of carpet or flooring reveal that the type of subfloor structurally required for installation is NOT present at the time of installation. (Additional trip charges will apply if installer returns to customer site to complete installation after initial visit.) If installer discovers water damage, flea infestation, floors with structural damage, asbestos floors, presence of mold or any other physical/environmental hazardous condition, District Floor Depot reserves the right not to proceed with installation until customer has remedied situation AND signed a written Change Order. Please advise the measurer/installer if you are aware of any these conditions. Lastly, delays caused by floods, accidents, or other causes beyond the reasonable control of District Floor Depot may extend additional days for project completion.

Return/Exchanges 

Returns and exchanges are subject to approval and must be made within 30 days of product receipt. Returns or exchanges are not permitted on: Opened boxes, custom or special orders unless product is defective; Full boxes may subject to restocking fee of 20% of purchase price. Close-outs, final sales, special deals, custom orders, or clearance items; Tools without receipt; Stains, sealers, finishes, and all glues cannot be returned or exchanged once the product leaves our warehouse.
Please  Note: Returned checks are subject to maximum fee allowed by law. For refunds, cash or check purchases will be refunded by check within 2-3 weeks; store credit, credit or debit card purchases will be credited back to the account or tender type used for this purchase.

Secured Premises

(Condominiums). Please check with your building management for parking accessibility and delivery times for your installation (such as, elevators, service entrances, front desk procedures, etc.) Please make reservations as needed for delivery and every day of installation.

Preparation

Before installation, empty any closets receiving the new floor covering; remove all items from underneath beds, remove bedcoverings, lamps, knickknacks, glassware from china cabinets, books from bookcases, any furniture you can move, and pictures on the walls. Disconnect all computers, stereos, TVs, DVD equipment, or any other electrical equipment. Inform the measurer/installer of all wires located under the carpet, such as alarm/security system wires. Check for cable wire connections under existing floorcovering (cable company may have to remove or disconnect).

Doors

If your new floor installation needs to be higher than existing door allows, you may need to arrange to have your doors trimmed to accommodate the new floor level. Depending on the area or installer, these services may not be provided by District Floor Depot. Check with our measurer/installer for details. If removing thicker flooring, and installing thinner profile, (Solid wood vs Vinyl) there may be gap left under door frames. This may need to be fixed by carpenter at your expense.

Excessive Furniture

Additional charges may apply to areas with excessive amounts of furniture (i.e., file cabinets, heavy equipment, storage boxes, wall units, sleeper sofas, four-poster beds etc.) District Floor Depot does not move pool table, piano, or fish tanks.

Proper Power/Ventilation

It is necessary to ventilate your home during and after the installation of most new floorcoverings. Make sure that adequate power, light, ventilation, heat or air condition will be available 48 hours before and during the installation. Installation site must maintain a temperature of 72 degrees before and during installation. Request to install or sand hardwood floors without HVAC system will void all warranties.

Assumption & Waiver Of Liability

Notwithstanding any actions, assistance or advice provided by DFD, including but not limited to loading a vehicle by hand or forklift, which DFD, when staffing allows, may, but is not obligated to, provide, Customer is solely responsible for loading and securing product in/on the vehicle, safe transport and unloading of product at end destination, and any injury or damage resulting thereto. Customer is solely responsible for ensuring vehicle capacity is not exceeded and load is properly distributed and secured to prevent movement. Customer releases, waives, and discharges DFD and its employees for any loss, damage, cost, expense and/or claim and shall indemnify, save and hold harmless same from any loss, injury, damage, cost, expense and/or claim relating to or arising out of loading, securing into or on the vehicle, transport and unloading of product.

Removal Of Existing Floorcovering

If you have elected to not have the installers remove your existing carpet or flooring, you must have this done before installation. Expect minor touch up painting to be needed after the installation. Normal installation methods may slightly scuff existing baseboards or walls. Our installers will use extreme care to minimize this. District Floor Depot does not paint. District Floor Depot installers may not be able to haul away old floor coverings in some instances (please refer to the “Unforeseen Conditions” section of this document for more information).

Clean-Up

The installers will make a post-installation inspection with you to verify your complete satisfaction. After the installation they will pick up all scrap materials. Surplus material will be placed on your premises, where you request. If possible, customer who purchased installation should be present at the time of installation, walk through after the installation has been completed and express any concerns at the time to the installer. This will prevent callbacks that may inconvenience you.

Commitment

We sincerely appreciate your business and thank you for your purchase! Within two days after your installation a District Floor Depot representative may call you to verify that you are pleased with your new floorcovering. If you have any questions, please contact us: Telephone #: 1(888) 95 – FLOORS

Shipping Methods 

District Floor Depot offers two types of delivery:

Type 1

Curbside / Threshold Delivery = DFD delivers ordered material up to curbside of the property no employees will be allowed to cross any threshold of the house.

Type 2

White Glove / In Home Staging = DFD delivers ordered material to the property, take products inside the property, open boxes if necessary and stage hardwood to start acclimation process with the condition of the property.

**Due to the weight and fragile nature of our products, we do not offer any kind of expedited shipping options.

DFD reserves the right to:

1- Abort the delivery 

2- Postpone the delivery 

3- Proceed with delivery at approved adjustments to cost if conditions exist at the site that negatively impact the safety of our delivery personnel, the anticipated financial costs and the future conditions of the material.

Lead Times 

All orders shipped will take an estimated 7-10 business days. All orders can ship only to the customer billing address unless otherwise approved by DFD.

Delivery Times

All delivery dates will have designated delivery window and will be communicated in advance. All delivery dates and times are estimates. We highly recommend that you do not schedule your installer until you have received your product.

Delivery 

When your order arrives, you want to be sure the quantities match what you ordered. To guarantee customer satisfaction, please make note of the following when receiving your order:

Visually inspect the condition and entirety of the shipment, make sure to note missing items or damaged materials. Your invoice lists all the materials and quantities you ordered. You will need to examine the shipment and count each item to make sure everything ordered has been received.

Curbside/Threshold Delivery 

This means that you (or someone able) must be home to take the material from the trailer to your home. The driver will only unload to the curbside and is not allowed to enter your home.

Once unloaded, it is recommended that you store the flooring material in the location where it is to be installed. This will serve two purposes: 1) it will allow the flooring material to acclimate and 2) it will reduce the number of times you will have to move the flooring. Boxes of flooring material can weigh as much as up to 65 lbs. depending on the product.

Material Inspection

DO NOT let the driver leave until you have verified the material received is in good condition and that all material has been accounted for. Any damaged or missing items must be noted on your delivery receipt. If not noted, it increases the amount of time required to seek resolution.

Preparation

Before installation, empty any closets receiving the new floor covering; remove all items from underneath beds, remove bedcoverings, lamps, knickknacks, glassware from china cabinets, books from bookcases, any furniture you can move, and pictures on the walls. Disconnect all computers, stereos, TVs, DVD equipment, or any other electrical equipment. Inform the measurer/installer of all wires located under the carpet, such as alarm/security system wires. Check for cable wire connections under existing floorcovering (cable company may have to remove or disconnect).

Conditions

Taking into consideration the many variables in shipping, we strongly recommend that you do not schedule your installer until after you have received your order in its entirety. Manufacture times, weather, supply-demand conditions and replacement shipping for damaged items are just some of the instances that may delay your order. Please schedule your install to ensure you have allocated enough time to receive your order. We cannot be held liable for failure to meet scheduled install dates due to delivery. Delivery dates are approximates, and as such, cannot be promised under any circumstance.

Truckload Orders

If you are planning on purchasing over 10,000 lbs. of product (possibly 4,000 sq. ft. or over) in one order, please call our Customer Care Specialists at 888-95FLOOR (35667). We will get a quote specifically for your order.

Courtesy Storage 

At DFD, we understand that your new hard surface flooring and decorative fixtures can literally weigh a ton or more. We also understand that the materials extreme weight may require several trips to safely transport everything to the installation location. DFD is pleased to offer 7 days of free storage from the date of purchase. A storage fee of $25 per day after the first 7 days will be applied to any order that has not been completely picked up. Any applicable storage fees must be paid in full before materials will be released.

Return Shipments 

Once an order has been loaded and is in route to the shipping address, DFD will charge all applicable shipping fees as part of the return. The customer is solely responsible for all outgoing and return shipping costs.

In-Store Pickup 

DFD offers in-store pickup at any of our stores. We require two items of verification to pick up an in-store purchase. You must provide your paid invoice and a picture ID before we will release the product from one of our locations. The name on the ID must match the name on the purchasing credit card.

Third Party In-Store Pickup Policy 

If you would like for your contractor or a third-party to pick up your purchase, you will need to come into the store with the same two items for verification (invoice and picture ID), at this point you can fill out the DFD Customer Storage Form and indicate who you are allowing to pick up the merchandise. The person picking up the merchandise will need to provide a valid Government issued ID prior to DFD releasing any merchandise to this person.

Return Policy 

All returned merchandise must be undamaged and in resalable condition. Product must be in original condition and have been properly stored. Installed products are considered accepted by customer and may not be exchanged or returned for any reason. Shipping and delivery charges are non-refundable. Shipping costs relating to a return or exchange are the sole responsibility of the customer. If terms and conditions apple, defective product may be exchanged, prior to installation, within 90 days of receipt.

Terms & Conditions

In-Store Purchases 

Customers must present an original invoice at the time of pick up. DFD reserves the right to hold any merchandise until proper ownership can be established. To allow someone other than yourself to pick up merchandise, such as a contractor or delivery service, you must authorize DFD to release your merchandise by entering the pick-up person’s information. Anyone not on this list, regardless of possession of original receipt, wishing to obtain your merchandise must first be validated (in person) by you, the customer. The person(s) authorized to pick up materials must have a government issued photo I.D. for verification.

Loading And Securing Of Merchandise

Product Accuracy Verification 

MAKE SURE TO INSPECT ALL MERCHANDISE AT THE TIME OF PICK UP. It is the customer’s responsibility to inspect and verify the type of merchandise purchased, quantity, model number, color, dye lots for porcelain and ceramic products, and to verify all labels on wood product to ensure accuracy prior to leaving the store. Any discrepancies between the customer’s inspection and the purchased merchandise as reflected upon the sales receipt must be determined prior to leaving the premises and a manager must be notified. By signing your receipt at the time of pick up, your signature will constitute your agreement that your order has been received in FULL and that it is ACCURATE. Once you have left the premises, no exceptions will be made.

DFD Reserves The Right To

1- Abort the delivery    

2- Postpone the delivery   

3- Proceed with delivery at approved adjustments to cost if conditions exist at the site that negatively impact the safety of our delivery personnel, the anticipated financial costs and the future conditions of the material.

Cancelations 

Orders cancelled prior to shipping can be cancelled without penalty. If you decide to cancel an order, please call us immediately at 888-95FLOOR. Once an order has been loaded and is in route to the shipping address, DFD will charge all applicable shipping fees as part of the return. The customer is solely responsible for all outgoing and return shipping costs. Any items returned without return authorization, including canceled orders and refused shipments, are subject to a 20% restocking In 

Refused Orders

Do Not Refuse Any Shipment If your shipment arrives damaged, call us at 888-95FLOOR immediately for assistance with getting replacements sent to you. If you refuse to accept an order, DFD will charge all applicable shipping fees as part of the return. The customer is solely responsible for all outgoing and return shipping costs. Any items returned without return authorization, including canceled orders and refused shipments, are subject to a 20% restocking fee.

Privacy Policy

Privacy Policy of https://www.districtfloordepot.com

Effective date: July 17, 2018

District Floor Depot (“us”, “we”, or “our”) operates the https://www.districtfloordepot.comwebsite (hereinafter referred to as the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://www.districtfloordepot.com

Definitions

• ServiceService is the https://www.districtfloordepot.com website operated by District Floor Depot
• Personal DataPersonal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
• Usage DataUsage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• CookiesCookies are small files stored on your device (computer or mobile device).
• Data ControllerData Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
• Data Processors (or Service Providers)Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.We may use the services of various Service Providers in order to process your data more effectively.
• Data Subject (or User)Data Subject is any living individual who is using our Service and is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Usage Data

We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.

Use of Data

District Floor Depot uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), District Floor Depot legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

District Floor Depot may process your Personal Data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it is not overridden by your rights
• To comply with the law

Retention of Data

District Floor Depot will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

District Floor Depot will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

District Floor Depot will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Business Transaction

If District Floor Depot is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Disclosure for Law Enforcement

Under certain circumstances, District Floor Depot may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

District Floor Depot may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of District Floor Depot
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. District Floor Depot aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
• The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object. You have the right to object to our processing of your Personal Data.
• The right of restriction. You have the right to request that we restrict the processing of your personal information.
• The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent. You also have the right to withdraw your consent at any time where District Floor Depot relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

• Google AnalyticsGoogle Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Behavioral Remarketing

District Floor Depot uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.

• Google Ads (AdWords)Google Ads (AdWords) remarketing service is provided by Google Inc.You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/adsGoogle also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
• FacebookFacebook remarketing service is provided by Facebook Inc.You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook:https://www.facebook.com/help/568137493302217Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: info@districtfloordepot.com
• By visiting this page on our website: https://www.districtfloordepot.com/quality-hardwood-discounters-contact-page/
• By phone number: 202-869-0429
• By mail: 1600 Rhode Island Ave NE, Washington DC, 20018